Recently, on the social platform, a video of a female supermarket store employee's emotional collapse was reported. Only after the female supermarket store employee suspected of having a conflict with the customer, she suddenly fell down and knelt down at the customer and kept knocking. After the screen leaked, it caused many netizens to refuse to complain about the customers. In response, the supermarket company stated that it had understood the situation at the first time and was relieved to the colleagues, and called on all consumers to remain rational and empathetic.

From the videos circulated on the Internet, the female store employee was collecting other customers. Another customer who was suspected of having a dispute with the store employee then recorded a video and said, "Okay, come on, please tell me, what am I going to tell you?" The store employee suddenly collapsed in an instant, and directly knelt down and apologized when the crowd knelt down and kept knocking, "I'm sorry, I'm sorry," and others rushed forward to stop.

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Since the video did not capture why both parties had started a dispute, some netizens said, "I didn't see the full picture of the incident, so I can't comment on who is right or wrong at the moment." However, more netizens felt sorry for the store staff, saying, "Many people think they spend the most money" and "Taiwan has many tourists." In response to this, the supermarket chief said, "We have understood the situation at the first time and comforted our colleagues. We have emphasized that we will continue to provide necessary assistance. We also call on all consumers to maintain rationality and empathy and jointly build a friendly shopping environment."

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